08-25-2023 10:09 PM
why is it that when i try to sign into my account on the app that my secondary account is loading instead?
08-26-2023 08:34 AM
It remembers the cache from the Previously signed in Accounts, hence why it's should you Account 1 details on Account 2.
You need to clear your cookies, cache and app data to sign into another Account and see the correct details.
I'd recommend using the App for to sign into Account 1, and than Google Chrome incognito tab to sign into Account 2. You'll than be guaranteed to see the correct information.
08-25-2023 10:17 PM
08-25-2023 10:16 PM
worked...ty
08-25-2023 10:13 PM
@Terry1973 wrote:how do i clear the app cache
hi @Terry1973
if you are on iPhone, you have to uninstall and reinstall
if you are using Android, press and hold the app icon, select App info and click clear cache or click Storage and clear cache
08-25-2023 10:12 PM
HI @Terry1973
it was a cache issue
you can either delete the app cache and try again
if still not loading, uninstall and reinstall the app
08-25-2023 10:12 PM
how do i clear the app cache
08-25-2023 10:10 PM
@Terry1973 Cache issues clear the app history . Uninstall the app and reinstall it and try again