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phone not working

Ladybug0473
Great Neighbour / Super Voisin

My name is sxxxxx dxxxx and im trying to pay my phone bill. but im unable to use 611 and that's what im stuck on it keep's hanging up. and telling me to convert to sim 

 

Edit by Dunkman: removed personal information

 

2 REPLIES 2

softech
Oracle
Oracle

@Ladybug0473 

 

Yes, there was problem with *611, .  try 1.855.4PUBLIC instead

 

 

if does not work, Can you login to My Account ?

HALIMACS
Mayor / Maire

@Ladybug0473 

 

611 has been problematic.

 

Try dialling 18554public and enter your phone number to pay.

 

If that doesn’t work, try using the self-serve portal.

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