Same Sim Card - New Phone?

[shellyrwang]

Am I able to use my previous Public Mobile SIM card in a new phone for my son? The number I used for it was transferred to my new SIM. I assume that I can use the default phone number on this same old SIM?

[kb_mv]

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@shellyrwang wrote:

I haven't deactivated this card yet. I just switched plans this morning but haven't closed the account yet. I;d like to keep it, use in my son's phone and keep under the same email, login, etc. I have moved to a new provider. Is this possible?

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@shellyrwang If you ported out your number to a new provider your old PM account has been closed and the sim card is useless, can't be used again.

[hTideGnow]

hi @shellyrwang 

you can put the sim card in the other phone and test

if that does not work, then you will have to buy a new one from local Telus or Koodo store or from Amazon

After you got the new sim card, login My Account and go to Profile page and update the sim card number

[shellyrwang]

Ok thank you! I transferred the number (which had been transferred from a previous SIM years ago) but that's all. I'll give it a try to see 🙂

[AK32]

if the sim is still active, yes you can swap it to another phone and continue using no problem.  
If you transferred your plan/account to a new sim, it typically deactivates the old sim as you can only have 1 active sim per plan/account.

[shellyrwang]

I haven't deactivated this card yet. I just switched plans this morning but haven't closed the account yet. I;d like to keep it, use in my son's phone and keep under the same email, login, etc. I have moved to a new provider. Is this possible?

[eddieO]

@shellyrwang active SIM cards can be used in another phone but old SIM cards that have been deactivated are done. You will need to get a new SIM card for your son's phone. Also note that at Public Mobile each line must have it's own account and own email address when registered.

You can buy a SIM card in person at a Telus/Koodo or Mobile Klinik store near you for $10 or you can order from Amazon for $5 and if you have a Prime account shipping will be free and should arrive in 1 to 2 days. Ordering directly from Public Mobile is also an option but can take several weeks to arrive.

[shellyrwang]

I haven't deactivated it yet. I just changed plans this morning and wondering if I can still use with the original number in a new phone

[AK32]

unfortunately sim cards cant be reused once it is deactivated