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payment loop

rayscoins
Great Neighbour / Super Voisin

Hey I wanted to select one kf the promotional offers for black Friday but my account did t have enough on it to do so. I got a payment voucher and it wouldn't let me submit it without paying for the old plan that I already had but I wad trying to switch plans and I could only do that kf the money was in my account. It ended up paying for the old one and not giving me the features I wanted as well as not even actually gojng through at all so I have  l service at all and I just put more than enough for either of those two plans on here. Help?

2 REPLIES 2

rayscoins
Great Neighbour / Super Voisin

It said accepted on the app but it never went into my balance

hTideGnow
Mayor / Maire

@rayscoins 

where you got your voucher?  and when?  vouchers could take 24 hours to become active 

you can also try to put in voucher by using *611

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