06-30-2024 06:17 AM
I am receiving texts fine. But since last Tuesday, June 25, approx 5 p.m., any texts I send are not being received by the people to whom I'm sending them. And I'm not getting any error messages, nor "failed send" messages about these texts ... including even my family members, who are also with Public Mobile?! I have turned my phone off & on numerous times, & have cleared the "cache" with my texting app. But still my text messages are not reaching the people to whom I've sent them. Help?!
06-30-2024 10:23 AM
@Scott14 What texting app are you using?
06-30-2024 10:15 AM
Check in your settings and see if Cellular Data is enabled and SMS and MMS are enabled if it is an iPhone.
06-30-2024 07:49 AM
Submit a ticket, https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type: Customer Service Agent