Friday
new user cannot receive call
@lee333666999
It sounds like an issue with the porting. Did you reply to the text from your previous carrier with YES you are porting over to PM?
Best to contact a CS_Agent to help you with your issue.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Yes. And I tried all method like restart phone
hi @lee333666999 did you port your number into PM?
And use the same previous number
I start use my new sim card from 12/31. All other service works but no one can call me.
Can we get more information of your problem?
Did you port your number over to PM?
Or did you pick a new number?
Try rebooting your phone by powering off then back on.
- When did you open your account?- Did you port your number?- How about other services: SMS/MMS, Internet?
