03-02-2024 11:32 AM - last edited on 03-02-2024 02:07 PM by Dunkman
Noticed this new plan "$34 50GB data on US and CA " ends on March 4th but my cycle ends in march7, does that mean I won't be getting the new plan even though I click on having the plan to change on next cycle ?
03-02-2024 03:27 PM
hi @samsam where it shows?? can you post the screenshot?
03-02-2024 03:23 PM
on the account page, it saids, "New Subscription Starts on Mar 09, 2024" is it valid?
03-02-2024 03:21 PM
hi @samsam it will work as long as you schedule a plan change before Mar 4th. Go to My Account and use Change on Renewal to schedule the plan change
03-02-2024 03:20 PM
problem is the promo ends on march 4th, if i were to change on renewal (march7th), do i still get the new plan?
03-02-2024 11:38 AM
@samsam - You can set it on renewal and it'll lock in till you plan renews. Then it'll kick in on your renewal date. I am getting it on March 20th and it will stay on my account till that date.
03-02-2024 11:35 AM
@samsam you can get onto the plan S long as you schedule a plan change before the promo is done. Just login My Account and go to Change Subscription page, pick the plan and use Change on Renewal to schedule a plan change