Number Transfer

[Ameliacampbell]

It has been hours since my previous service provider confirmed my number was approved to be transferred. How will I know that it successfully has been? If it ends up taking longer than 5 hours, who can I get in contact with? 

[hTideGnow]

hi @Ameliacampbell did you reboot your phone with the PM sim inside and test inbound calls?

if you cannot receive inbound, likely port is not done

But check with PM porting support team and confirm.   I have sent you the number to PM Porting support team  Please check your community inbox:  https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[Handy1]

@Ameliacampbell  If your old providers sim dosent work anymore , then try the PM sim in the phone and reboot the device and test incomming calls outgoing calls and text and data . But you can also call the porting team  for update on the port 

Call the number in the link below to obtain support for a stuck port.

https://community.koodomobile.com/tips-tricks-troubleshooting-232914/phone-number-transfer-error-781...

beers how contact support incase you need them @Ameliacampbell 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage