lost my phone number

[borromeo]

hey, i hit back in my browser by accident and now i cannot select the phone number i was requesting. i guess that maybe your system has it internally reserved under my account so no one else can register it, but now i cannot continue with my own registration because the number is "unavailable". how can we fix this?

[borromeo]

Awesome response, thanks everyone! I didn't know what to expect when I joined up, but this is a great experience so far.

[Jackhyf63]

follow this link it will allow you to send a private message to the moderators. Private Message Link Hope this helps .

[popping]

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@borromeo wrote:

hey, i hit back in my browser by accident and now i cannot select the phone number i was requesting. i guess that maybe your system has it internally reserved under my account so no one else can register it, but now i cannot continue with my own registration because the number is "unavailable". how can we fix this?

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If you were changing your phone number to an existing account, you can send a private message to moderator for help if you remember that number.

But if you were activating a new plan, you may get another number with your activation.  After activation, send a message to moderator for help.

[Lieux · Accepted solution]

It happened with me too ... @borromeo you will need help from the moderator..here..

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

and give them details of your problem..they will fix it...But waiting time could be few hours to 2 days...be patient..