cancel
Showing results for 
Search instead for 
Did you mean: 

is the "Points" system a complete scam?

BytheBay
Good Citizen / Bon Citoyen

I work at a school board that has been hacked, so I've been burning through me own data in order to find info for students. (There are no books in schools anymore. Without the internet instructors are hogtied.) I realized I had lots of points so last night I used them for enough data to tide me over until the wifi is restored (hopefully) on Monday.
No data was ever added to my account.

It's a PD day, so no students, but I am now unable to do any work and will have to sit here for the 4.5 hours staring at the walls because the principal refuses to let us work from home. 

I see Public Mobile took the points, but provided no service, so what is this scam with points. Is it just a fake "perk" to make up for the real dollar value perks they took away?

9 REPLIES 9

EA4
Great Neighbour / Super Voisin

Nope! I've used it multiple times to gain free vouchers and pay for alot of my months so far! Great program.

BytheBay
Good Citizen / Bon Citoyen

No. They,  they won't reimburse any data that the teachers or instructors have to purchase to teach. Today was a PD day and we couldn't get online at school to do the training so we asked if we could work from home. Nope - Just told to sit and twiddle our thumbs. (And marks are due next week.) What a cluster f#@k! LOL

Many boards were affected.  https://www.cbc.ca/news/post-cyberattack-studentdata-1.7437499

BytheBay
Good Citizen / Bon Citoyen

That was the problem. The website does not indicate that it is a two-part process, so I redeemed the points, got a message saying I was good to go, and assumed I was good to go....Not good to go "to the next step". 😄 My bad. Thanks for the head's up.

BytheBay
Good Citizen / Bon Citoyen

The entire school board was hacked. It  was a professional ransom attack. (It was so bad that every employee has been given 2 years of paid credit protection by the Board)  is no WiFi, no access to Google, nothing. I work with newcomer teens as an ELL instructor and I have no translators for my class - Just me running around with my cell , switching between Arabic, Turkish, mandarin, Kinyarwand...Crazy stuff.  It's been like this for weeks now. 

slusagm
Mayor / Maire

no scam.  I redeem $15 bill credit all the time and works well

reboot your phone and check again

check your phone outside the school.  I notice schools has some wireless blocker and blocked data and voice 

and why don't you use school wifi for teachers?

golfball
Deputy Mayor / Adjoint au Maire

It's possible your account is showing old information and not yet updated. Also make sure you didn't purchase US Roaming data by mistake as it will NOT work in Canada. Several others have done that unintentionally.

Meow
Mayor / Maire

Points are not a scam. When you collect enough you have to manually convert them to dollars and then purchase  add-on or apply to your bill.

Funds are shown in 'available funds' and will be used from that account.
If you purchased any add-on, restart your phone and check your account. Add-on should be there.

ORNGNBLK
Model Citizen / Citoyen Modèle

@BytheBay  if you purchased data yesterday, sometimes it takes 24 hours for add-ons to be activated. Sorry to say.  The points are not a scam.  If you would like to follow up with PM, you can send a PM now and perhaps they can unlock your data purchase sooner.  use this link to start the chat. Hope this helps. https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437  

Need Help? Let's chat.