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BytheBay · 04-25-2026

I want to leave Public Mobile. My new provider put in a request to port my number. I got a request for confirmation that I wanted to leave from PM and replied "Yes" in less than 10 minutes (within 90 minutes was the acceptable timeframe ). PM didn't ...

BytheBay · 10-23-2025

I have the $15 plan and since the charge was going up I opted for the $18 unlimited talk with more data on next renewal (Oct. 9th) Turns out they didn't activate it. As a result, I got hammered in another city when my data ran out (I had lots of poin...

BytheBay · 05-05-2025

For YEARS I have never come even close to using the data I purchase each month - Except when the school board got hacked and I had to use data to access online learning tools.The past two months I've been getting texts saying I used up all my data. ...

BytheBay · 04-23-2025

Hello All:I need a copy of my call log (incoming and outgoing calls only) But the filter does not provide a complete 3 month record (It chops out weeks). I contacted customer service, who said I had to contact the privacy dept at Telus. They said the...

BytheBay · 01-31-2025

I work at a school board that has been hacked, so I've been burning through me own data in order to find info for students. (There are no books in schools anymore. Without the internet instructors are hogtied.) I realized I had lots of points so last...

BytheBay · 04-26-2026

PM sent me the text re: the port request at 1:15 p.m. I responded "yes" at 1:25 p.m.At 2:46 p.m. I received a message from the new provider saying the port was cancelled due to no reponse within 90 minutes.

BytheBay · 10-31-2025

This is an absolutely chronic issue with PM. I've been with them for years, so I think it's unlikely that they'll ever address it. If you get a warning you feel is incorrect you may have to go with your gut. E.g. If you're pretty dang sure you have N...

BytheBay · 10-24-2025

I was getting those pretty regularly right after my plan renewed (???) Then, yesterday, I received NO low data warning, and ran out while I was using navigation. (I had flipped to a new plan 2-weeks before and assumed I had more than enough data, bu...

BytheBay · 10-23-2025

I did schedule the change and no, I didn't take a screenshot, since it processed just fine. Unfortunately it doesn't matter now, since the plan I switched to is no longer available. As fo downloading maps, TBH, I would have expected they provide a wa...

BytheBay · 05-05-2025

Android and my phone tracks usage.It says I've used 306 MB data in the last 3.5 weeks and 6.35 GB on wifi in the last month. I can't stand looking at a teeny screen - I'm a desktop person, not a cell phone person.

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User Activity

PM won't let me port my number to new provider

Does PM not want my business?

Keeps zeroing my data (I'm not using any data)

Call log via web page incomplete - Telus won't provide

is the "Points" system a complete scam?

Re: PM won't let me port my number to new provider

Re: Data usage warning

Re: Text warning of data usage 95% of limit

Re: Does PM not want my business?

Re: Keeps zeroing my data (I'm not using any data)