11-23-2024 09:56 AM
11-23-2024 10:19 AM
Do you have a specific question in mind?
Public mobile actually prefers submitting a ticket for customer service agent help.
Click on the chat icon on the right lower corner of website. Follow prompts to submit a ticket. It usually take a few hours for response time.
11-23-2024 10:05 AM
if you want to message support, use this link
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
if you want to message someone else, click on the person name in the Community to open the person's profile page and click Send Message
And to check if people replied you, go to the inbox. https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage