hi i am adele

[tazbaby2018]

i want to changa my plan and it tok my money and pot it on my old plan when i want to go to the 37$ plan and now i can not do joke with my phone noe help me out please 

my number is 902-***-**** thanks

[tazbaby2018]

thanks you for the hekp to so much 

[Anonymous · Accepted solution]

Hi @tazbaby2018, If you plan was suspended, you cannot change it yourself.  The system will simlpy renew the plan you had prior to suspension.  However, all is not lost.  you can send a private message to the moderator team, and they can switch your plan for you.

Click here to send the moderator team a private message.
You can find information regarding the moderator team by following this link.