has my account been deactivated?

[Allie5]

I recently ported my number to another provider and when accessing my public account it doesn't display any information including the option to remove my credit card. I am concern the charges will continue. Does anyone know if the service gets automatically cancelled when porting the number over?

[Allie5]

Thank you so much for the information!

[hairbag1]

@Allie5 

if port to new provider was succssesful...your old PM account is deactivated. Just watch your bank statements for a month just to make sure.

[AK32 · Accepted solution]

Yes, once you port your number out then all services will be disconnected.  If you'd like to make sure that your credit card (or any other information) doesnt get stored on their server, you can message a PM Agent directly here and ask them to remove any info from your account.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437