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Raymond7
Great Neighbour / Super Voisin

您好,我媽媽忘記了她的電子郵件地址,也無法在線上登入帳戶,那麼我該如何幫助她更改電子郵件並再次登入她的帳戶?

 

1 REPLY 1

hTideGnow
Mayor / Maire

hi @Raymond7 

您需要支援代理來幫助。 請向 CS Agent 提交幫助工單

you need support agent to help.  please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

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