phone problem

[Azureinrain]

hi Flavius, my mobile ###-###-####  , email address ****®***.*** 

[BKNS27]

@Phil_Adelphus 

That is what I thought.

[Phil_Adelphus]

@BKNS27   Who is Flavius? A CS_Agent?

Yes, I suspect @Azureinrain  was replying to him here instead of by private message and that he had asked for ID info.

[BKNS27]

@Azureinrain 

Who is Flavius? A CS_Agent?

[softech]

@Azureinrain unable to make and. receive calls?  Does data work?   Did you try reboot the phone or test the sim card on another phone? 

Did you check My Account using Incognito mode to confirm if the account was suspended due to non-payment?