follow up sim card

[Reza1366]

Hello,I bought 2 SIM cards from you on August 2nd, but unfortunately I have not received them yet. Please help me get SIM cards faster, because we are new comer to Canada and we really need SIM cards.

[Fibre]

Correction.  Order placed Aug 5 and they just arrived in the mail today Aug 15.  No email confirmation of shipment 😔.  Oh well, I got them at least.

[Fibre]

I purchased 2 SIM cards Aug 5 and still nothing.  Not even an email stating they were shipped… did anyone else get shipment confirmations?

[Reza1366]

Yes I know, but my cellphone is not support E-sim

[hairbag1]

@Reza1366 

are you aware that you can get esim immediately AND they're free right now for all plans.

[hTideGnow]

HI @Reza1366 

it should come this week  (some waited as many as 10 business days)

but submit a ticket with CS agent for followup:

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437