05-21-2024 05:58 PM
Hello I just tried porting my number and the public mobile app says that it simoply says that something didnt go right when activating my subscription I am unable to contact a customer service agent through the app as I cant authenticate the number associated with the account... as it is partially ported and i only have sos calls
Solved! Go to Solution.
05-21-2024 07:37 PM
05-21-2024 06:01 PM
@AllanParker Try submitting service ticket at the chat icon bottom right of this page. If that doesn't work send a private message to customer service using this link, they will reply at the envelope i con top right or tap your avatar to the right of the bell icon for Messages
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437