email and password do no match

[elsa21]

How to do to log in my account if I get message that email adress and password do not match 

Thanks 

[elsa21]

Thank you! I just messaged a support agent. No I used a different email adress for each account 

[eddieO]

@elsa21 reach out to a support agent to help you sort things out, hopefully you didn't try using an email address for more than one account in Public Mobile as this will really mess things up. The link below will allow you to send a private message to a support agent:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)

[elsa21]

 I have reset the password, but with my recovery email which is associated with my other account. How can I do

[computergeek541]

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@elsa21 wrote:

How to do to log in my account if I get message that email adress and password do not match 

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Assuming that both were typed correctly, please use the password reset option.