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I scan the QR code in order to activata my esim but it doesn't work, how should I proceed? Thank you for your help 

I used to have an account, and then I withdrew. I would like to subscribe now, I am trying to log in,  putting my email and new password, but I cannot access the pages of My account. A message says:  complete your activation.Resume Activation    or  ...

How to do to log in my account if I get message that email adress and password do not match Thanks