01-08-2024 04:20 PM
I'm new to Public Mobile and tried to download the eSim to iPhone. How long was the loading supposed to take and am I supposed to get feedback when eSim loaded properly? I did get a message from Rogers to transfer wireless number to another service to which I replied "Yes". Unfortunately, I did remove my phone from the wifi network without thinking and maybe the eSim did not load? Is that possible? Is there any way to reload the eSim?
01-08-2024 04:25 PM
@EDNHere You can check your welcome email for the QR code . Also check sim manger in phone settings and enable PM or set as primary and reboot the phone see if that helps . If still no luck you can use this direct link to support
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437