06-20-2023 03:01 PM
I have a Pixel 7, which only came out in October 2022. It has e-SIM capability.
But when trying to sign up with Public Mobile, the "Check eSIM" page indicates it's not compatible with Public Mobile's eSIM?
Can someone confirm?
Solved! Go to Solution.
06-20-2023 05:06 PM
It looks like PM didn’t update their website. I would be very surprised that eSIM didn’t work.
Thanks for confirming for future inquiries.
06-20-2023 05:02 PM
@geeloo Sweet and welcome to public mobile 😉
06-20-2023 04:59 PM
Hi everyone,
I took the advice from @Handy1 and signed up using the app instead. And the app acutally says 'congratulations, your device is compatible with eSIM' or something to that effect as opposed to the website that shows a big red exclamation in a circle saying Pixel 7 is not compatible with eSIM.
In the end, I can confirm eSIM does work on a Pixel 7.
06-20-2023 04:46 PM
@geeloo Did you get this sorted out?
06-20-2023 03:30 PM
This is a new phone on market so it should be compatible for eSIM but confirm with a CS_Agent to be sure…I would be very surprised if it wasn’t.
06-20-2023 03:07 PM
@geeloo That’s strange . Maybe try on a different browser .if on website try in the app . It should be fine
06-20-2023 03:02 PM
@geeloo it should be compatible.
But to confirm , please message support directly and confirm why not