e-SIM for Pixel 7?

[geeloo]

I have a Pixel 7, which only came out in October 2022. It has e-SIM capability.

But when trying to sign up with Public Mobile, the "Check eSIM" page indicates it's not compatible with Public Mobile's eSIM?

Can someone confirm?

[BKNS27]

@geeloo 

It looks like PM didn’t update their website. I would be very surprised that eSIM didn’t work.

Thanks for confirming for future inquiries.

[Handy1]

@geeloo  Sweet and welcome to public mobile 😉

[geeloo · Accepted solution]

Hi everyone,

I took the advice from @Handy1 and signed up using the app instead. And the app acutally says 'congratulations, your device is compatible with eSIM' or something to that effect as opposed to the website that shows a big red exclamation in a circle saying Pixel 7 is not compatible with eSIM.

In the end, I can confirm eSIM does work on a Pixel 7.

[kb_mv]

@geeloo Did you get this sorted out?

[BKNS27]

@geeloo 

This is a new phone on market so it should be compatible for eSIM but confirm with a CS_Agent to be sure…I would be very surprised if it wasn’t.

[Handy1]

@geeloo  That’s strange . Maybe try on a different browser .if on website try in the app . It should be fine 

[softech]

@geeloo   it should be compatible. 

But to confirm , please message support directly and confirm why not

        https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there