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downgrading my plan

MCRAPPER
Great Neighbour / Super Voisin

I upgraded to 15gb plan but realize I do not need that much data.  Am I able to return to my previous plan including the promo deal I had at the time?

4 REPLIES 4

Chalupa_Batman
Mayor / Maire

Hey @MCRAPPER everyone here has already given their answer and are correct.

Sadly there is no account, which there REALLY should be, between $25 1GB to $39 20GB.  

You will just have to keep checking back every 30 days for promos. 

DennyCrane
Mayor / Maire

Your old promos will be gone. Existing add-on's such as holiday bonuses will remain on your account. If your have legacy rewards (money off every month for loyalty, auto pay, friend referrals), those will stay. As for the core plan you previously had, you can only go back to it if it's still available as a current offer today. 

https://www.publicmobile.ca/en/bc/plans

Handy1
Mayor / Maire

@MCRAPPER  

Change plan in 3 easy clicks

Handy1_0-1692381835269.jpeg

 

Once you find plan you want be sure to (change on renewal )So you don’t lose money on current cycle

 

hTideGnow
Mayor / Maire

Hi @MCRAPPER 

you can change plan using Change on Renewal, but you can only change to plan currently available.  So, if you had a retired plan with promo, likely No, you cannot go back  😞  But pick one on the list now that is cheaper

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