data being used yet find iphone and everything else says device is off

[Rryan1988]

i lost/misplpaced phone, couldnt locate, tried calling several times and its off, that was may 29th. i have data charges today may 31st, how is that possible?

[computergeek541]

@Rryan1988 

By any chance, are you customer at a carrier other than Public Mobile?  I only ask because there are no such thing as data charges at Public Mobile.  It sounds to me as if someone has been using the phone.  The person could be rejecting all phone calls or may have tutned the device back on at some point since you last checked. Someone may also be using your SiM card in another device.

[RossN]

@Rryan1988 @Hi how much data was used?

[softech]

@Rryan1988   Log into My Account, put your phone in Lost/Stolen first.  This will for sure stop any further usage

Go to Plan and Add-ons page and click on Lost/Stolen Phone to Suspend the service.

Also, you tried to locate your phone with findmyphone service:  https://www.apple.com/ca/icloud/find-my/