07-27-2023 06:42 PM
08-05-2023 05:49 PM
I've achieved to send you my number of credit card , so my new payment will be on 25/august 2023. And my phone fonctions again. So Thanks to every one. I am very Happy now!
07-27-2023 07:00 PM
le compte vient-il d'être suspendu pour non-paiement ? Appelez le 1.855.4PUBLIC et entrez votre numéro de téléphone. S'il trouve votre compte, BON.
Si vous souhaitez d'abord reprendre le service, vous pouvez ensuite obtenir un bon de paiement de Pharmaprix/711/Shell et vous pouvez ensuite charger le bon en utilisant *611
Merci @Handy1
07-27-2023 06:54 PM
07-27-2023 06:52 PM
I would like to speak in french, to understand what you tell me , because I have done all the solutions you have previously adviced me. And, each day , it is something different. I have yet buy a "voucher" So, It seems very complicated!!!!!!!to communicate with you!
07-27-2023 06:46 PM
you have no idea about the login email at all?
For getting access back, you can first try to Forgot email link ( https://eversafe.id.telus.com/user/forgotemail?locale=en&ForceAuth=true ) and then Forgot password link ( https://eversafe.id.telus.com/user/forgotpassword?locale=en&ForceAuth=true ) on the login page there. They will send you the "hints" to the correct email address associated
If that does not help, please open ticket with PM support
07-27-2023 06:44 PM - edited 07-27-2023 06:44 PM
@334lll You can buy payment vouchers and dial *611 to reactivate it . Assuming the last payment was less than 90 days ago. And worry about log in later