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contact telephone no.

Bwong2
Great Neighbour / Super Voisin

any telephone number I can contact for enquiry instead of using community ?

6 REPLIES 6

Ajmm
Great Neighbour / Super Voisin

Honestly I found that the ChatBot, community, and customer support are really quick and helpful. I guarantee, whatever problem you have, someone else has too. If you're a new customer, sometimes these things just take a bit of patience.

hairbag1
Mayor / Maire

@Bwong2 

give us  crack at solving your dilemma...tell us what the prob is and I betcha a nickle we can help before Customer Support does.

Handy1
Mayor / Maire

@Bwong2  No I unfortunately, everything is online . We are just customers like you . To get  official support you need to use the orange chat bubble , bottom right of screen to engage support 

hTideGnow
Mayor / Maire

hi @Bwong2 

sorry, no number to call, all support is online 

but you submit them a ticket and they reply quick, within 4 hours 

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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