contact telephone no.

[Bwong2]

any telephone number I can contact for enquiry instead of using community ?

[Meow]

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@Ajmm wrote:

Honestly I found that the ChatBot, community, and customer support are really quick and helpful. I guarantee, whatever problem you have, someone else has too. If you're a new customer, sometimes these things just take a bit of patience.

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I can assure you from my experience that ALL problems customer report HAVE BEEN reported in the past - multiple, multiple times.

ALL answers are here - if you search through Help file. But it is easier to post a question than to make an effort and do some search...

[Ajmm]

Honestly I found that the ChatBot, community, and customer support are really quick and helpful. I guarantee, whatever problem you have, someone else has too. If you're a new customer, sometimes these things just take a bit of patience.

[hairbag1]

@Bwong2 

give us  crack at solving your dilemma...tell us what the prob is and I betcha a nickle we can help before Customer Support does.

[Handy1]

@Bwong2  No I unfortunately, everything is online . We are just customers like you . To get  official support you need to use the orange chat bubble , bottom right of screen to engage support 

[hTideGnow]

hi @Bwong2 

sorry, no number to call, all support is online 

but you submit them a ticket and they reply quick, within 4 hours 

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437