10-26-2022 03:03 PM - edited 10-26-2022 03:04 PM
my sim card was damaged when I dropped my phone out of my pocket because now it wont connect to the network on any phone. I just ordered a new sim card, but I need to keep my old number because it's my work phone. How can I set this new sim card up with my old number? and Ideally I would receive any texts I missed in the last few days...
I have been with public mobile for about 2.5 years or so
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10-26-2022 03:39 PM
@taylorljacobs Regarding your question about receiving missed texts once you've completed the SIM change, from what I understand (remember) PM will hold undelivered text messages for 5 days.
10-26-2022 03:07 PM - edited 10-26-2022 03:10 PM
@taylorljacobs hi you just go into your self serve account and go to quick links you can change sim there ,your phone number and plan will stay the same