10-26-2022 03:33 PM
By mistake I ordered twice roaming in the US.I only need unlimited talk once.How can I have credited my Vida account, was deducted twice
10-26-2022 03:58 PM - edited 10-26-2022 03:58 PM
@hungary18
hi to ask for a credit or refund you need the help of a cs agent
There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca
Or private message them here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user
10-26-2022 03:35 PM
You will need to contact support to ask for that to be credited back to your balance.
