conference calling not working

[seanasks123]

My 3 way calling is not working, how can i get it working?

Thanks

[Sansan]

Ok hopefully they can fix it for you. Did you click on the link I sent you? 

[seanasks123]

no it never worked for me, i am new to public mobile not sure how to create a ticket

[Sansan]

@seanasks123  has it ever worked for you?

You can use the chatbot to create a ticket and ask agents to refresh your account. 

Type customer service,  ticket..

https://widget.telus.tiia.ai/publicmobile/publicmobile.html