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How to login without phone number

Simr
Great Neighbour / Super Voisin

Hello

i want to cancel my e sim subscription because it is not activated in my phone but it charge me every month. When I try to login in my account, it fails.  , first it send code to email and then send code to phone number which i dont get because sim is not working. please tell me how to cancel it without phone number code. I have email registered with it.

2 REPLIES 2

Simr
Great Neighbour / Super Voisin

Thanks alot

Sansan
Mayor / Maire

@Simr  message a Public Mobile agent directly and explain your request for assistance.  They will reply to your inbox.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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