How to login without phone number

[Simr]

Hello

i want to cancel my e sim subscription because it is not activated in my phone but it charge me every month. When I try to login in my account, it fails.  , first it send code to email and then send code to phone number which i dont get because sim is not working. please tell me how to cancel it without phone number code. I have email registered with it.

[Simr]

Thanks alot

[Sansan]

@Simr  message a Public Mobile agent directly and explain your request for assistance.  They will reply to your inbox.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437