New to PM calling and Messaging not working

[HollyAnn]

My husband and I switched to PM yesterday and I’m struggling to get calls and messages to work . I’ve updated my iOS and powered on and off . We are travelling now so in the US 

[HollyAnn]

Is there somewhere I can go to see what all the settings should look like

[hTideGnow]

hi @HollyAnn eSIM or physical? are you just not getting inbound calls but outbound works 

tried reset network settings?

maybe message support agent for help 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437