charged twice in one month??

[ademone]

my account was suspended early on April 14th I paid the amount so I should

have had till May 15 the to renew again , it was just suspended again today

saying I again owed the amount for April. this is unacceptable if they are 

going to keep charging me every two weeks.

[bishamon]

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@ademone wrote:

my account was suspended early on April 14th I paid the amount so I should

have had till May 15 the to renew again , it was just suspended again today

saying I again owed the amount for April. this is unacceptable if they are 

going to keep charging me every two weeks.

---

Hi,

This is currently a wide spread issue on a number of accounts.  Please contact the moderator team to have it looked into: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[lukealex121]

There is currently a widespread service issue affecting many customers. Please contact the moderator team to restore your service and look into the double-charge. Ensure you include a description of the problem you are having. It may take up to 72 hours to receive a response. Please be patient.