charged on Sept 6, 2024 but was deactivated

[ritamacmillan]

I was charged the regular monthly fee on september 6, 2024 and was deactivated. I paid the amount again just a minute ago online and was told that the subscription was renewed. Will I be double charged on my credit card?

[hTideGnow]

hi @ritamacmillan 

check My Account, go to Payment history and check how many times it charged 

if twice, the extra amount would stay as Available Funds and can be used for next renewal

[Chalupa_Batman]

Hello @ritamacmillan 

By the sounds of things, yes. But this payment you just made, will count towards the next 30 day payment. If you log into your account, you should see a credit for the amount you just paid.