09-07-2019 12:23 PM - edited 01-05-2022 06:56 AM
hey guys i've tried to change phone numbers many times and everytime its says phone number change failed...??? my account is active...do you know why??thanks.
09-07-2019 01:06 PM
@tonyluckyboy wrote:hey guys i've tried to change phone numbers many times and everytime its says phone number change failed...??? my account is active...do you know why??thanks.
@tonyluckyboy You can only change phone numbers once every 30 days.
09-07-2019 12:55 PM - edited 09-07-2019 12:57 PM
You can start a ticket, but if you can, just wait until later today or tomorrow. When you try again, make sure you delete your cache and cookies and use incognito mode to eliminate any issues arising from previous attempts.
09-07-2019 12:26 PM
@tonyluckyboy wrote:hey guys i've tried to change phone numbers many times and everytime its says phone number change failed...??? my account is active...do you know why??thanks.
How long have you been trying. has it just been today. It could be the server is having some issues.
09-07-2019 12:26 PM
I had the same experience, too.
After networking stabilized, you can change your phone number.
Try it some other time.
09-07-2019 12:25 PM - edited 09-07-2019 12:26 PM
So changing number in self serve does not work?
Or try later if there is system trouble.
You will have to contact the moderators to look into for you.