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change credit card number

rhonadsilva
Great Neighbour / Super Voisin

I have to change my credit card how do I do it?

4 REPLIES 4

BlueB
Deputy Mayor / Adjoint au Maire

@rhonadsilva 

One addition suggestion... after updating your credit card number, test it.  Public Mobile's system tends to be glitchy, so you can try doing a $1 manual one-time top-up just to make sure it works.  🙂

Meow
Mayor / Maire

Logon to My Account, Payment Tab, Manage my Card and you can use the Replace this credit card option:

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esjliv
Mayor / Maire

@rhonadsilva wrote:

I have to change my credit card how do I do it?


Hello @rhonadsilva 

 

Navigate to the Payment TAB in your Self Serve account.

 

If you have not registered for an account, you can do that here: https://selfserve.publicmobile.ca/self-registration/

 

 

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Anonymous
Not applicable

@rhonadsilva 

How To Update Or Remove Your Payment Card

To update or remove your credit or Visa debit card details,

1. sign in to  Self-Serve.  Once signed in,

2. click on the ‘Payment’ tab,

then scroll to the bottom of the page and select ‘Manage my card’.

you will have the option to either select ‘Replace this card’, or ‘Remove this card’.

You will need to review and confirm this change to your account,

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