cannot access data

[Bruce1955]

I cannot access data

[DDM69]

If you want help, you need to provide details?

Are you a new customer?

Have you checked your device settings?

You can’t say my car won’t start and expect a mechanic to know what’s wrong. 

[Andrew99]

Is the Cellular Data turned on in your phone settings?

[hTideGnow]

Hi @Bruce1955  PM site was down earlier, but it is working again. You can login My account and check if you have data

[hTideGnow]

HI @Bruce1955 

maybe you used up all your data of the current cycle already?

or you just joined PM?

try to reboot the phone, try Reset All networks and let us know if that helps