cancel account

[Hai_Le]

Hi Public Mobile Team,

I want to cancel my subscription account with Public Mobility right away today,

But I don't see any way to cancel in the browser screen, please let me know how can I cancel my account with you,

Many thanks,

Hai Le

[eddieO]

@Hai_Le adding to what's been shared already, if you can time your exit when you have just a few days left before your renewal was scheduled to take place you will make the most of what you have already paid for because when you transfer out of Public Mobile they will not give you a refund on what days you had left 

[Phil_Adelphus]

@Hai_Le   If you want to transfer your phone number to another provider, don't cancel your Public Mobile account.  It needs to be still active and will close itself when the number has been transferred.

[Handy1]

@Hai_Le  You can turn off auto subscribe in your account 

Turn auto subscribe off/on

Or if you know the 4 digit PIN number

*611

but best to ask support to remove the credit card info on file right away to ensure you don’t get charged again 

send  a  private message   To CS_Agent

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

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