Account records

[Espageddy1]

I have upgraded my service subscription from Basic Canada all included to the $29.00 Canada USA Mexico plan. My credit card was charged with the new subscription plan but I see no change in my Account. How do I ge Public Mobile to correct this mistake?

[Espageddy1]

Thank you for your suggestion. I have cleared the cache in my phone and this did not solve the problem.

[Espageddy1]

Thank you! I will try.

[BKNS27]

@Espageddy1 

Or You can manually clear cache on your browser and reboot your phone.

[TheSterlinger]

@Espageddy1  probably just a cache issue. Clear cache,  log out and back in. Should be ok.