Referral code

[Pat33]

I activated my new account with Public Mobile yesterday Dec 3, 2024 and I forgot to enter the referral code of the friend who referred me. Can this be done after the fact?

[Dunkman]

@Pat33 

Yes, you can send a ticket for customer service agent to manually enter the referral code. 

Click on the chat icon on the right lower corner of website. Follow prompts to submit a ticket.  Response times are much longer than usual.  Usual response times 1-2 hours, but these days, even 1-2 days. 

[Handy1]

@Pat33  You will need to ask support to apply if for you after the fact

you can use the orange chat bubble bottom right of screen  or send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[hTideGnow]

hi @Pat33 

support agent can help to add it back

submit a ticket with CS Agent using Chatbot here:       
            https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
             Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage