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can't call outbound?

Chadder
Good Citizen / Bon Citoyen

this am is the first I noticed but I can't call out, not even my own voicemail. call drops suddenly. my acccount is paid up and doesn't renew till the 23rd and all looks fine there, Help!

2 REPLIES 2

slusagm
Town Hero / Héro de la Ville

yes , there is current problem with voice , especially with calling out

https://productioncommunity.publicmobile.ca/t5/Get-Support/Update-Western-Canada-Voice-problem/td-p/...

you should let PM knows you are one of those affected as well.   Just open ticket with PM using the Orange Chatbot icon on the lower right. Type the question Submit ticket and select Contact Us to get to ticket open screen

or message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Sansan
Mayor / Maire

@Chadder  there is a known issue right now regarding phone calls. Public Mobile is aware of it and are working on a fix. 

If you want to contact public mobile directly,  use the orange chatbot below to create a ticket.

Need Help? Let's chat.