calls history

[usma]

Is it possible to retrace calls made between February and April 2022

[Chalupa_Batman]

Hello @usma 

The system will only allow you to go back 90 days. So July 17th till today. Or July 18th till tomorrow... depending on when you come back to read this. Sign in and click on the link below. It will take you right to your account usage.

https://myaccount.publicmobile.ca/en/account/plan/usage-details

[HALIMACS]

@usma 

This is only available based on your device make and build and how long your device 'remembers' / 'stores' call history details.

PM will not have, nor will provide, call history dating that far back.   Saying that, if they were compelled by a court order to do so, they might  have the capability of retrieving call history back that far however without that they will not put the person-power into such a request.

[Handy1]

@usma  Sorry usage won’t go back that far and I’m not sure support can help either . But you can try 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[BKNS27]

@usma 

I recall PM will only have the usage history for last 90 days where you can find the call history.