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08-11-2021 08:10 PM - edited 01-06-2022 03:06 AM
So I have a new S20+ and I have no network connection in thick overhead conditions (trees, etc) and inside buildings (house, office space, etc). I put the sim card in several other phones and full LTE connection. My wifes sim card dosn't work in my S20+ either. did a hard restart (several times in every way possible. card in, out, after card in, etc....
before i return the phone for being a possible defect, i'd like to ask if anyone else is having problems with there S20+ if they own one???
oh... and yes its an unlocked phone 🙂
tks in advance!
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08-11-2021 09:19 PM
I believe it's probably a one off device issue. I would return it for a replacement unit if you still have a choice.
personally never try S20+ on PM , but tried S9, S21+ without issue.
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08-11-2021 08:42 PM
I have had the SM-G981U (USA unlocked S20 5G) for a year now and not had any issues, up until the last few days, but I think it is a network issue.
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08-11-2021 08:32 PM
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08-11-2021 08:30 PM
I do, but it only shows 1 bar or no service indoors even with the cover off.
sad really, setting up a new phone is a real pain in the butt!
🙂
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08-11-2021 08:17 PM
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08-11-2021 08:16 PM
@WCFJ1979 : The fact that the wifes SIM doesn't work either seems to point to the phone. Do you have some kind of fancy cover that might be blocking the internal antenna?
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08-11-2021 08:14 PM
Hey!
tried the sim card in several other unlocked phones... full LTE coverage on those phones.
did a factory reset when I got the phone new.
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08-11-2021 08:12 PM
if is your device a new can you try to factory reset, and try your SIM card for another device
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