anyone else have problems with Samsung S20+ connecting to the Public Mobile network?

[WCFJ1979]

So I have a new S20+ and I have no network connection in thick overhead conditions (trees, etc) and inside buildings (house, office space, etc).  I put the sim card in several other phones and full LTE connection.  My wifes sim card dosn't work in my S20+ either.  did a hard restart (several times in every way possible. card in, out, after card in, etc....

before i return the phone for being a possible defect, i'd like to ask if anyone else is having problems with there S20+ if they own one???

oh... and yes its an unlocked phone 🙂

tks in advance!

[hTideGnow]

I believe it's probably a one off device issue.    I would return it for a replacement unit if you still have a choice.

personally never try S20+ on PM  , but tried S9, S21+ without issue.

[mitchnet12]

I have had the SM-G981U (USA unlocked S20 5G) for a year now and not had any issues, up until the last few days, but I think it is a network issue.

[Anonymous · Accepted solution]

@WCFJ1979 

then that device issue not SIM card

[WCFJ1979]

I do, but it only shows 1 bar or no service indoors even with the cover off.

sad really, setting up a new phone is a real pain in the butt!

🙂

[Anonymous]

@WCFJ1979 

do you New Activate or existing line, 

[Anonymous]

 @WCFJ1979 : The fact that the wifes SIM doesn't work either seems to point to the phone. Do you have some kind of fancy cover that might be blocking the internal antenna?

[WCFJ1979]

Hey!

tried the sim card in several other unlocked phones... full LTE coverage on those phones.

did a factory reset when I got the phone new.

[Anonymous]

@WCFJ1979 

if is your device a new can you try to factory reset, and try your SIM card for another device