cancel
Showing results for 
Search instead for 
Did you mean: 

account locked, cannot change CC info

ayesha1125
Great Neighbour / Super Voisin

My husband's account is locked and I cannot get in to update the CC info and resume service, URGENT

Please assist

2 REPLIES 2

ayesha1125
Great Neighbour / Super Voisin

Thanks, just loaded voucher, will try to login later

Handy1
Mayor / Maire

@ayesha1125  You can buy payment vouchers from 7-11 shell gas London drugs recharge.com and load it *611  resumer service right away and worry about log in later . And when you try again try incognito private mode or from the app or even a different device . If still no luck updating credit card info you can always get support to help  you update it 

Update credit card info

 

In your my account go payment tab >manage subscription >manage payment method or use this link

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription

 

support link 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

Need Help? Let's chat.