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Wrong email used for the new plan

ech_786
Model Citizen / Citoyen Modèle

Hello 

Used my current email for new PM offer plan.

I wanted to used different email address, my old email is currently being used for my wife's account.

 

I have received confirmation email but there is no promo code or anything

 

Please advise

Thanks

@CS_Agent 

3 REPLIES 3

gpixel
Mayor / Maire

@ech_786 

ask customer support to change her email to the new one and then use the old one for the new account. though, I'm not 100% sure if it will work or not

Yummy
Mayor / Maire

That will be impossible: to use same email for multiple accounts. If you used your current email then your wife got promo.

HALIMACS
Mayor / Maire

@ech_786 

 

To contact a Customer Support Agent, there are 2 methods:

 

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