cancel
Showing results for 
Search instead for 
Did you mean: 

Login bug

mystery905
Good Citizen / Bon Citoyen

At least on phone, if you click the login button after entering login info, you get a blank login screen.  Pressing Enter instead gets you in.  On Android 12, latest Chrome and Edge browsers.

 

Also it would be great if logon id/email can be saved for future sessions. 

3 REPLIES 3

gpixel
Mayor / Maire

@mystery905 

I don't experience that issue. try clearing the browsers data history. 

 

that would be a nice addition. they used to have it on the old website. maybe they forgot to add it. my device just auto-fills the email address so im not to worried about it

softech
Oracle
Oracle

@mystery905 Some browsers like Chrome will automatically sign you in after the password is populated by saved password without the need to click Enter.  it is a browser behaviour, not PM's desgin

 

i guess keep the habit not to click Enter for couple seconds  if it does not automatically sign you, then you click Enter

 

And even you got that "blank' page, just go back and click Refresh and usually it works

 

BKNS27
Mayor / Maire

@mystery905 

If you are getting a blank screen that means that the email address is not registered in PM system.

I have no problems login on my phone and the email and password is saved on the Samsung Pass app so I can login.

Need Help? Let's chat.