Will I lose my add-ons when I change my subscription?

[Andrew97]

Hello, I would like to change my subscription to the 90 day with 40gb data at 4g, but when I was about to do so I saw a note that said "changing your subscription may cause you to lose data add-ons". I have one-time international minutes and bonus data add-ons. Will I lose these add-ons when I change my subscription? Thanks!

[slusagm]

@Wrascal 

you won't lose any addon.

only one you might loss is the loyalty data bonus you got in March, but will only lose that if you downgrade the plna

[Wrascal]

I am also wondering about losing my add-ons if I change my subscription. I have a lot of add-ons, both data and minutes. They all come up on my subscription page. I don't have a promotion section on my account. How do I know if I will lose all of those add-ons? They are called one-time bonus, loyalty bonus and Christmas bonus. I see that one is called a promotion bonus. The one that kind of bugs me is that I was given 30GB as a loyalty bonus, but it is running out in 44 days; however, they have been taking from my other bonuses when I go over instead of from that timed one. I don't know who to contact for something like that.

[Andrew97]

Great. Thanks so much for the quick reply!

[softech · Accepted solution]

@Andrew97 yup, if you don't have any you won't see the My Promotion section.  The activation promotion I am referring to are those # GB bonus for # months

[Andrew97]

Okay! Although I don't see the My Promotion section on My Account. Perhaps I can't see it because I don't have any active?

[PhoneHome8932]

This may be the best deal now . $34 for 50 gb  https://subscribe.publicmobile.ca/en/bc/activation/plans/50GB-5Gspeed13

[softech]

@Andrew97 

you won't loss you add-on on My Account.  The message was about those who had special activation promotion, those appears under My Promotion section on My Account