@Pinada
PM has ended the old rewards system and you are now on Public Points. On this new system, you pay the plan price in full first and collect points to knock off the bill payment later (15 points for $15 bill credit)
what plan you have? you have a $40 plan? did you check the current $34 plan? maybe you can change to that and save the $6 again
some background to the plan change
PM retired the old reward system earlier (May 2024) and everyone migrated on the new Public Points system.
https://www.publicmobile.ca/en/bc/get-help/articles/move-to-public-points
With this new system, you pay the full amount first (with the Available Funds on your My Account or via your credit/debit card on the system), and hence you see a higher charge now.
After renewal, PM will give you the points to your reward account within 48 hours. Once you collected 15 points, you can redeem $15 bill payment yourself to bring the next payment down. Or you can also use points to buy add-ons with a discounted price
For how to earn points with Public Points,
- you will get the same friend referral, 1 point (= $1) for every referral every month.
- Instead of $2 autopay, you earn 5% back in point on your plan renewal or add-on purchases from credit card or vouchers
- Instead of loyalty rewards, you will 10 points on your Anniversary day with PM every year
- You will still earn Give-Back rewards by participating in the Community. Everyone has a chance to earn 1/2/5/10/15/20 points depends on the overall participation of the month
I have to admit Public Points rewards is not as good as the Legacy rewards system, but you are still saving money, just in a slower pace
Here is more information about the rewards system migration:
https://www.publicmobile.ca/en/bc/get-help/articles/public-points
