Why the website is so slow?

[Ennis]

Every time I try to do anything in Public mobile app or website is so slow, but so slow that I can't believe that you are a telecom provider. 

[LitlLdy]

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@Ennis wrote:

Every time I try to do anything in Public mobile app or website is so slow, but so slow that I can't believe that you are a telecom provider. 

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@Ennis , I agree that the Public Mobile app is slow, mine lags. My Account on the website loads & works faster!

However we are not a telecom provider! We are all Customers here posting on this public/open community forum that are replying back to you! 🙂 But… we are paying to use their cell phone provider service (if I even worded that correctly)!

[DennyCrane]

@Ennis I agree, loading the dashboard widgets is painfully slow. Other than that part I find it to be okay though.

[Chalupa_Batman]

As per @DDM69 we are all just customers like you. Nobody from Public Mobile monitors this forum. 

It does take a bit for me sometimes when I have like 50 tabs open. But if there are only a few tabs open, usually not bad.

[Meow]

It works just fine for me using PC. Account/rewards loads a little bit on slower side but that was always like that. Be patient...

[DDM69]

You are posting this to a community of all customers so I don't know how we can answer that for you.  

It works just fine for me.

[Handy1]

@Ennis  Maybe try incognito private mode making sure you don’t have a bunch of other windows open with apps also running in the background . And see if it improves